Solar Knowledge Base
Solar FAQ — Everything
You Need to Know
From getting started to batteries and billing — clear answers to the questions we hear most.
34 Questions
6 Categories
34 Showing
All
Getting Started
Installation
Performance
Billing
Maintenance
Batteries
34 questions found
Getting Started
Everything you need to know before going solar
Q1
How does solar energy work?
Solar panels absorb sunlight and convert it into electricity — first as direct current (DC), then converted to usable alternating current (AC) by an inverter. Any extra energy can be stored in a battery or sent back to the grid.
Q2
Is my home suitable for solar panels?
If your roof has good sun exposure and little shading, it's likely a great candidate. We offer free assessments to evaluate your roof structure, orientation, and local regulations.
Q3
What are the financial benefits of going solar?
Solar can lower your utility bills, protect you from rising energy prices, and qualify you for tax credits and local incentives. Many systems pay for themselves in 6–10 years.
Q4
How much does a solar system cost?
Residential systems typically range from $10,000 to $25,000 before incentives. Financing options are available to reduce or eliminate upfront costs.
Q5
What is net metering?
Net metering is a billing system that gives you credit for excess energy your panels send to the grid, helping offset your costs during cloudy days or at night.
Q6
Will solar work in cloudy or snowy areas?
Yes! Panels still generate electricity in indirect sunlight — they don't need direct sun to work. They're also designed to shed snow quickly.
Even on overcast days your system will still produce a meaningful amount of energy.
Q7
Should I lease or buy my solar system?
Buying offers maximum long-term savings and full ownership. Leasing requires less upfront cost but typically comes with fewer financial benefits. We'll help you decide based on your goals and budget.
Installation
What to expect from assessment to completion
Q8How long does installation take?
The physical installation takes 1–3 days. From design to final approvals, the full process usually takes 4–16 weeks depending on permits and utility interconnection.
Q9Will installation damage my roof?
No. We use roof-safe mounting systems and inspect your roof condition beforehand to make sure everything is installed securely without causing damage.
Q10Do I need to be home during installation?
Yes — an adult (18+) should be present during key steps, especially when the installers connect to your electrical panel.
Q11What permits are needed?
Permits vary by area but usually include electrical, building, and utility interconnection permits. Don't worry — your installer handles all of this on your behalf.
Q12What type of panels are installed?
High-efficiency Tier 1 monocrystalline panels — known for durability and long warranties. You'll choose specific brands during your consultation with your installer.
Q13Can I install solar panels myself?
We don't recommend it. DIY installations can be unsafe, code-violating, and may void warranties. Certified professionals ensure safety and full compliance with local regulations.
Q14What happens during a home assessment?
Your installer will evaluate your roof, shading, electric panel, and overall layout to design a custom solar system optimized for your home's energy needs.
System Performance
Understanding how your system produces energy
Q15How much energy will my system produce?
It depends on system size, location, and sun exposure. A 6 kW system typically produces 7,000–10,000 kWh annually. Your installer will provide exact estimates during the design phase.
Q16What happens on cloudy days or at night?
Production drops on cloudy days, and stops at night. Your home will draw power from the grid or from your battery (if installed).
Q17How do I monitor my system's performance?
You'll get a mobile app or web dashboard to track real-time energy production, system status, and consumption. Contact your installer for access details.
Q18Will my system work during a power outage?
Only if you have a battery or hybrid inverter. Standard grid-tied systems shut off automatically during outages to protect utility workers.
Adding a battery storage system is the best way to ensure backup power during outages.
Q19How efficient are solar panels?
Most panels are 18–22% efficient. Premium panels with higher efficiency are available as upgrades and perform better in low-light conditions.
Q20What affects my system's performance?
Shading, panel tilt, direction, weather, dirt buildup, and age all play a role. Your system is designed to maximize output for your specific location and roof layout.
Q21Can I expand my system later?
Yes — if your roof and electrical system allow. Let your installer know during the design phase if expansion is something you're considering so they can plan accordingly.
Billing & Incentives
Understanding your costs, credits, and financing
Q22Will I still get an electric bill?
Yes, but usually much lower. If your system doesn't cover all your usage, you'll pay the difference. Some basic utility connection fees may still apply regardless of solar production.
Q23Are there incentives or tax credits?
Federal tax credits and local/state rebates may apply. We recommend checking with your tax advisor or local agency for the most up-to-date information specific to your area.
Tax incentives change frequently — always verify with a qualified tax professional.
Q24Do you offer financing or leasing options?
Yes — including $0-down solar loans and leasing options. We'll help match you with a plan based on your budget and long-term goals.
Q25What if I sell my home?
Owned systems usually add value and can be transferred to the buyer. For financed or leased systems, the agreement must be transferred to or bought out before the sale completes. Contact us as early as possible to start that process.
Maintenance & Support
Keeping your system in top shape
Q26Do solar panels require maintenance?
Very little. Occasional cleaning and an annual checkup are recommended. Most systems are low-maintenance and covered by warranty for years to come.
Q27What if my system isn't working?
Check your monitoring app for alerts or error messages. If you need further assistance, contact your installer directly — they are responsible for system performance and repairs.
Q28How long are the warranties?
25 yrsPanels
10–15 yrsInverters & Batteries
~10 yrsWorkmanship
Contact your installer for exact warranty terms specific to your equipment.
Q29How do I clean my solar panels?
Use a soft brush or hose in the early morning or evening when panels are cool. Avoid harsh materials or chemical detergents. For hard-to-reach panels, consider professional cleaning services.
Q30Do snow, leaves, or dust affect performance?
Yes — temporary shading from debris reduces output. Most debris clears naturally, but periodic cleaning helps maintain peak performance year-round.
Q31What does the monitoring system track?
Energy production, system health, error alerts, and (in some systems) your home's overall energy consumption. Access is typically through a mobile app provided by your installer.
Battery Storage
Backup power and energy independence
Q32Should I add a battery to my solar system?
Batteries offer backup power during outages, store extra energy for use at night, and increase your overall energy independence. They are a great addition if reliability and self-sufficiency are priorities.
If power outages are common in your area, a battery is especially worth considering.
Q33How long does a battery last during an outage?
Typically 8–12 hours when powering essential appliances. Duration depends on your battery size and how much energy your home is consuming during the outage.
Q34What types of batteries are available?
We offer top-tier lithium-ion batteries from brands like Tesla, Enphase, and LG — with smart monitoring, 10–15 year warranties, and efficient energy management built in.
Still have a question?
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