📄How to Update Your Payment Information in Concord

In this article, we’ll guide you step by step through the process of update your payment information in our trusted platform for handling loan-related documents and actions.

Changing your payment information is a simple process, and we’re here to make sure it’s as smooth as possible.
If you’re not sure how to log in to Concord yet, you can follow the login instructions here.

1. Visit the Concord-MyEquiant Website
   Go to:  https://esp.myaccountinfo.com

2. Choose “Login with Account Number”
   On the login page, select the “Login with account number” option — this is the quickest way to access your account.
   
   

   Click to show an example of where to click

   
3. Select the option "Make a Payment"
   Once you complete your log in you have to select the option "Make a payment" and then the option "Manage Payment Method".
   
   
   Click to show an example of where to click

   
4. Select the type of payment method that you want to modify, in this case you can set up a Credit Card or a Bank Account. Remember that the information that you set up here it will be available later to complete your payments. If you want to check how to complete your payments you can review the article.
   
   Click to show an example of where to click

   

   • Credit Cards: In this part you will see the information of the credit card registered. You will be able to add new car information on the section "Add New Credit Card" including the information: Name on Card, Card Type, Card Number and Expiration Date.  

   • Bank Accounts: In this section, you will see the bank account that are registered now in your loan account. You can add a new account on the section "Add New Bank Account" providing the information belllow:

     • Name on Account

     • Bank Account Type

     • Bank Account Number

     • Bank Account Routing Number

5. After completing the information on these sections you can click on the "Submit" Button. Now if you want to do a new payment with the bank account updated, it will be available on the drop down list of "Use previous Account Options" In the "Make A Payment" Section. You can check on how to complete a payment on the article.

Still Need Help?

If you need assistance or prefer to speak with someone directly, feel free to contact us at [phone] or create a direct request on the webpage. Our friendly Account Services Team is here to help!