How to Update Your Payment Information in Concord

Payment Management Guide

How to Update Your Payment Method

Update your credit card or bank account information in Concord-MyEquiant quickly and securely.

~5 minutes

5 easy steps

Secure & encrypted

Updating your payment information

Changing your payment information is a simple process, and we're here to make sure it's as smooth as possible.

Not sure how to log in yet? Follow the login instructions here before getting started.

Follow these steps

01

Visit the Concord-MyEquiant Website

Open your browser and go to:

https://esp.myaccountinfo.com — Bookmark this page for easy access next time!

02

Choose "Login with Account Number"

On the login page, select "Login with account number" — this is the quickest way to access your account.

Show me where to click

03

Select "Make a Payment" → "Manage Payment Method"

Once logged in, select "Make a Payment" and then choose "Manage Payment Method".

Show me where to click

04

Select Your Payment Method Type

Choose the type of payment method you want to add or update. You can set up a Credit Card or a Bank Account. This information will be available for future payments.

Show me where to click

Credit Card

You'll see your registered credit card information. To add a new card under "Add New Credit Card", provide:

Name on Card

Card Type

Card Number

Expiration Date

Bank Account

You'll see your registered bank accounts. To add a new account under "Add New Bank Account", provide:

Name on Account

Bank Account Type

Bank Account Number

Bank Account Routing Number

05

Click "Submit" to Save Your Changes

After filling in your information, click the "Submit" button to save. Your new payment method will now appear in the "Use Previous Account Options" dropdown when making a payment.

Want to make a payment with your new method? Learn how to complete a payment here.

Payment method updated!

Your new payment information is saved and ready to use for future payments in the Concord-MyEquiant portal.

Still need help?

We're here for you

If you need assistance or prefer to speak with someone directly, contact us at [phone] or submit a support request. Our friendly Account Services Team is here to help!

Contact Borrower Support

[phone]
[e-mail]
Mon–Fri 8AM–5PM CST